SHIPPING & RETURNS
RETURN & EXCHANGE POLICY
Changed your mind? If you aren’t satisfied with your purchase, you can return unused products within 30 days and we will happily refund the purchase price.
To be eligible for a return, your item must be in the same condition that you received it, unused or unworn, in its original packaging. A receipt or proof of purchase is also required.
Shipping and handling fees will only be refunded for manufacturing defects (applies only to antler anchors).
Manufacturing Defects have a 1 year warranty.
Defects that result from installation or end user handling are not covered.
To return an item, please use the contact form on this website or send us an email at firstname.lastname@example.org. If your return request meets the requirements, we will send you instructions on where to send your package.
Once your return has been received and inspected we will notify if the refund is approved or not. If approved, you’ll be automatically refunded on your original payment method. Credit for returned items will be applied to the credit method that was used to make the purchase. Refunds can take from 7-10 days to process once initiated.
We accept these payment methods:
Credit Cards: American Express, Discover, MasterCard and Visa
The billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order without notifying you.
We cannot resolve credit card problems with your financial institution if a credit card is declined.